Privacy Policy

Last updated: 22 June 2026

Quinton Mills Building respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the New Zealand Privacy Act 2020.

1. Information we collect
We may collect personal information that you provide to us, including:

• Your name

• Email address

• Phone number

• Project or property location

• Information about your proposed building project

• Plans, drawings, photographs, or documents you upload or send to us

• Your preferred method of contact

• Records of your communications with us

We may also collect limited technical information when you use our website, such as your device type, browser, approximate location, pages visited, and how you interact with the website.

2. How we collect your information
We may collect personal information when you:

• Complete an enquiry form on our website

• Contact us by email, phone, or social media

• Request information about our building services

• Send us plans, drawings, or other project documents

• Meet with us or engage us to provide building services

• Use or browse our website

Where possible, we collect personal information directly from you.

3. Why we collect your information
We collect and use personal information to:

• Respond to enquiries

• Discuss and assess potential building projects

• Prepare estimates, proposals, or contracts

• Arrange meetings and site visits

• Provide and manage our building services

• Communicate with clients, architects, consultants, suppliers, and subcontractors

• Maintain business and project records

• Improve our website and services

• Meet our legal, regulatory, insurance, and health and safety obligations

You are not required to provide personal information to browse our website. However, we may not be able to respond to your enquiry or provide our services if you do not provide the information reasonably required.

4. Sharing your information
We do not sell or rent your personal information.
We may share information where reasonably necessary with:

• Employees and contractors working with Quinton Mills Building

• Architects, designers, engineers, surveyors, and other project consultants

• Subcontractors and suppliers involved in your project

• Local councils, building consent authorities, and regulatory bodies

• Professional advisers, including accountants, insurers, and legal advisers

• Website, email, cloud-storage, analytics, and other technology service providers

We will only share information where it is required for the purpose for which it was collected, where you have authorised us to do so, or where disclosure is permitted or required by law.
Some technology providers may store or process information outside New Zealand. Where this occurs, we will take reasonable steps to ensure that personal information is appropriately protected.

5. Website analytics and cookies
Our website may use cookies and analytics tools to understand how visitors use the site and to help us improve its content and performance.
Cookies are small files stored on your device. They may collect information such as:

• Pages visited

• Time spent on the website

• Browser and device information

• General geographic location

• Referral source

You can disable or remove cookies through your browser settings. Some website features may not function as intended if cookies are disabled.

6. Storage and security
We take reasonable steps to protect personal information against loss, unauthorised access, misuse, disclosure, alteration, or destruction.
Information may be stored in email accounts, cloud-based systems, project-management platforms, accounting systems, physical records, and other business systems used by Quinton Mills Building.
Although we take reasonable security precautions, no online transmission or storage system can be guaranteed to be completely secure.

7. How long we keep information
We retain personal information only for as long as reasonably necessary to:

• Respond to your enquiry

• Provide and manage our services

• Maintain project, contractual, financial, and insurance records

• Meet legal or regulatory obligations

• Resolve disputes or enforce agreements

When information is no longer required, we may securely delete, destroy, or anonymise it.

8. Accessing and correcting your information
You have the right to request access to the personal information we hold about you and to ask for it to be corrected if it is inaccurate or incomplete.
To make a request, please contact us at:
Quinton Mills Building
Email: qmills.building@gmail.com
We may need to confirm your identity before processing your request.

9. Privacy concerns or complaints
If you have a question, concern, or complaint about how we have handled your personal information, please contact us first so we can try to resolve it.
Email: qmills.building@gmail.com
You may also contact the Office of the Privacy Commissioner if you are not satisfied with our response.

10. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, service providers, or legal obligations.
The latest version will be published on this website with the updated date shown at the top.